Parking Fee Paid – Why Am I Still Receiving an Invoice?

❓ Important Distinction

It is crucial to distinguish between two different payments:

Paying the parking fee does not automatically mean that all applicable conditions have been met.

🎫 Parking Zones with Ticket Machines

In certain parking zones, parking is only permitted after payment of the parking fee at the ticket machine.

The conditions posted at the location are decisive.

Depending on the system, the following applies:

• The parking ticket must be clearly displayed in the vehicle

• The complete licence plate number (including the canton code) must be entered correctly

• The purchased parking duration must not be exceeded

⚠️ Common Reasons for a Demand Despite Payment

An invoice may be issued if:

• the licence plate was entered incorrectly or incompletely

• the parking duration was exceeded

• the parking ticket was not visible (if required)

• there was no valid registration

The correct compliance with all conditions applicable at the location is decisive.

⏱ Payment After Parking Time Has Expired

In many parking zones, subsequent payment or extension after the parking time has expired is not permitted.

This means:

• A payment after the allowed parking duration has expired does not count as a retroactive legitimisation of the parking.

• The violation is assessed at the time of inspection.

A later payment at the ticket machine does not automatically prevent the issuance of an invoice.

📄 Submitting a Payment Receipt

If you have paid the parking fee, you can submit a copy of the parking ticket.

Please ensure that the following are clearly visible:

• Date

• Time

• Purchased duration

• Complete licence plate number

Incomplete or unassignable receipts cannot be considered.

📌 Compliance with Parking Conditions is Decisive

What matters is not only whether a payment was made, but whether:

• the payment was correctly recorded

• the parking duration was observed

• all conditions applicable at the location were fully met

The assessment is based on the recorded data.

⏳ Important Note

Submitting a statement does not automatically suspend the ongoing procedure.

The payment deadlines stated in the letter remain binding.