❓ When is this article relevant?
This article is relevant for you if:
You were a customer at the time of parking
You only stayed briefly in the car park
You believe that the duration of the stay was insignificant
🏢 Private car parks are subject to their own conditions
Private car parks are subject to clearly defined terms of use.
These may include, for example:
time restrictions
registration requirements
payment obligations
specific parking spaces for customers
The conditions posted at the location are decisive.
⏱ Duration of stay
The applicability of the terms of use does not depend on the length of the stay.
Even a short stay can trigger a claim if the established conditions were not complied with.
🛍 Customer status
Whether a person was a customer is not automatically decisive.
What matters is whether the conditions applicable at the location were complied with.
📌 Important note
The procedure is based on the recorded data as well as the applicable terms of use at the respective location.
The information stated in the letter is decisive.