At beppo, invoices are issued when a reported violation occurs at a parking facility or gas station managed via our platform. Our process ensures fairness – owners or administrators record incidents based on contractual agreements and local laws. If you have received an invoice, this article explains the main reasons for its issuance and how you can review evidence or clarify your case.
Invoice Reasons Related to Parking
The issuance of invoices related to parking is based on specific contractual agreements between beppo and property owners or administrators, as well as on site-specific marked prohibitions/rules. Common reasons include:
- Unauthorized parking outside permitted areas
- Parking in spaces reserved for authorized users
- Exceeding the allowed parking duration
- Non-payment of parking fees
Invoice Scenarios at Gas Stations
At gas stations, beppo invoices are typically sent when payment for dispensed fuel is incomplete. Owners/tenants use our app for documentation; the most common situation is forgetfulness. Additional processing fees are added to these invoices, reflecting the effort required to follow up on missing payments.
Access to Evidence and Online Payment
You can easily view the documentation for your incident on our portal. To view evidence photos or pay your invoice:
- Visit www.portal.mybeppo.ch (or .at / .de)
- Log in using your reference number and vehicle license plate (found on the invoice).
- Review the evidence and, if applicable, proceed with the online payment.
Appealing a beppo Invoice
If you believe the invoice was issued in error or wish to dispute its validity, our portal offers a simple process for filing an appeal. Please ensure that you submit all relevant explanations and evidence supporting your position within the timeframe specified on your invoice.
Conclusion
beppo ensures full transparency by documenting every case and clearly presenting the contractual or legal reasons for invoices. Reviewing evidence or clarifying your invoice can be done online in a few steps. Our goal is a transparent, fair conflict resolution that respects property rights and provides a quick, clear path for questions or appeals.