📌 Background
On private parking spaces, the terms of use posted at the location apply. If these are not complied with, a claim may arise (e.g. compensation for inconvenience or contractual penalty).
beppo acts on behalf of the entitled party and handles processing and communication.
🅿️ Typical Reasons for an Invoice
An invoice may be issued if, for example:
- there is no valid registration (e.g. QR code not used)
- the parking fee was not paid correctly
- the permitted parking duration was exceeded
- a required authorisation is missing (e.g. customer arrangement)
- conditions on site were not observed
The applicable conditions at the location are decisive.
💳 Important: Parking Fee vs. beppo Claim
| Topic | Meaning |
|---|---|
| 💳 Parking Fee | Payment for the use of the parking space |
| 📄 beppo Claim | arises from violation of the conditions |
Paying a parking fee does not automatically mean that all conditions have been met (e.g. correct licence plate entry, correct duration, visibility, registration).
🔎 Where Can You See the Details?
In the online portal, you can:
- 📸 view evidence (e.g. photographic proof)
- 📄 check legal basis / regulations
- 💳 see payment status and options
You will need the following to access:
- Reference number
- Licence plate
📝 Summary
An invoice is issued when the applicable conditions of a private parking space have not been complied with. The location regulations and the documented data are decisive.